Reference

What You Agree To When You Use rejekbet

These legal terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how your wallet is verified to how your data is stored.

Account eligibility rulesDANA, OVO, GoPay wallet termsData handling and storageJurisdiction-dependent accessContact and dispute paths
rejekbet What You Agree To When You Use rejekbet
LEGAL CONTACT PATHS

Reach Us About Account or Legal Questions

If you need to raise a legal query, dispute a transaction, or request your account data, our support team handles those requests directly. Responses to legal and data requests may take longer than standard account help — we will acknowledge your message and give you a clear timeline.

Team online

Live Chat Support

Open the chat widget inside your account dashboard for account-related legal questions. Our team will log your query and escalate where needed.

Email for Legal Requests

Send formal data requests, account closure notices or dispute correspondence to our support email. Quote your registered account ID and wallet type — DANA, OVO, or GoPay.

Account Help Section

Your account settings panel includes a help path for wallet verification queries and account restriction appeals. Start there before escalating to a formal written request.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Protect Your Account

Security and transparency around your personal data matter more than any single transaction. Here is how we manage the key areas that affect your account and your information on rejekbet.

Data Handling

Your personal details and transaction history are stored on secured servers. We do not sell your data to third parties. Access is limited to authorised operations and compliance staff only.

Cookie Policy

We use session and functional cookies to keep your account logged in and remember your wallet preference — DANA, OVO, or GoPay. You can adjust cookie settings in your browser at any time.

Account Security Steps

Login is protected by OTP verification sent to your registered number. If you notice unrecognised activity, lock your account immediately from the settings panel and contact support.

Data Retention and Deletion

We retain account data for the period required under applicable rules. You may submit a written deletion request via email; we will confirm what can be removed and what must be kept by law.

Common Legal and Account Questions Answered

These are the questions we hear most often about account rights, data access, wallet terms and legal eligibility. If your question is not covered here, reach out through the support paths above.

Account eligibility depends on your location and local law. Access is available only where online wagering is permitted in your region of Indonesia. We verify eligibility at registration.

Yes. Send a written data access request to our support email with your registered account ID. We will confirm what data we hold and provide it within the timeframe required by applicable rules.

Wallet details linked to your account are removed from active systems after closure, subject to any retention period required by law. Submit a closure request through your account settings or via email.

Raise a dispute through live chat or by email, quoting the transaction date, amount and wallet used. Our team will investigate and respond with a timeline. Your e-wallet provider may also have a parallel dispute path.

Yes. We notify you via the contact address on your account before any material change takes effect. Review the notice and contact support if you have questions before the effective date.

We do not sell or share your personal data with third parties for marketing. Sharing is limited to cases required by law or to process your verified wallet payments through DANA, OVO, or GoPay.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.